Short answer
When do orders dispatch?
Orders placed before [cut-off] on a business day leave the same day. Later orders leave the next business day. Pre-order items ship when stock arrives; the product page shows the expected date.
Order before [cut-off] for same-day dispatch
How long does delivery take in each state?
Every order ships tracked by [carrier]. Estimates run from dispatch. Delivery coverage includes Perth, Melbourne, Sydney, Brisbane and the Gold Coast.
| STATE | DESTINATION | ESTIMATE |
|---|---|---|
| WA | Perth | [n] business days |
| SA | Adelaide | [n] business days |
| NT | Darwin | [n] business days |
| VIC | Melbourne | [n] business days |
| NSW | Sydney | [n] business days |
| ACT | Canberra | [n] business days |
| QLD | Brisbane | [n] business days |
| QLD | Gold Coast | [n] business days |
| TAS | Hobart | [n] business days |
How are peptides kept cold in transit?
Vials travel sealed as lyophilised powder, which tolerates short transit at room temperature. [Cold-pack policy from Nico.] Refrigerate or freeze vials on arrival.
How are orders packed?
Parcels travel in plain outer packaging with no product names on the outside. Vials sit in protective packing.
How do I track an order?
The tracking number arrives by email when the parcel leaves. Check the carrier's site with that number.
Do you ship outside Australia?
No. Peptides Collective ships within Australia only.
What if the address is wrong?
Email us before dispatch to change an address. After dispatch, the carrier's redirect options apply. [Policy from Nico.]
What if a parcel is lost or damaged?
Contact us within [x days] of the expected delivery date. We lodge a claim with the carrier and replace or refund the order [policy from Nico]. For a damaged vial, photograph the vial and packaging.
Who do I contact about shipping?
Email [email] with your order number, or use the contact form.
Shipping questions
Can you legally ship peptides?
Legal status depends on the compound. 13 of the 28 research compounds in this range are listed in Schedule 4 of the Poisons Standard (prescription only), counting tesamorelin under the group entry for growth hormone-releasing hormones. 7 are also listed in Appendix D clause 5, which makes possession without authority an offence. The rest are not named in the Poisons Standard. Each product page states its compound's status, and Peptides Collective sells every product for laboratory research use only.
Can you order peptides online in Australia?
Peptides Collective sells research peptides online across Australia for laboratory research use only, with a published certificate for every batch and tracked dispatch from Western Australia.
Can I legally import peptides into Australia?
Importing a Schedule 4 substance generally needs authority, and the TGA's personal importation rules apply only to therapeutic goods with a prescription. The legal guide covers the detail. Peptides Collective ships from within Australia.
Can I buy BPC 157 in Australia?
Peptides Collective sells BPC-157 5mg from A$81 for laboratory research use only. BPC-157 is listed in Schedule 4 of the Poisons Standard and in Appendix D clause 5, which makes possession without authority an offence.
Where do orders ship from?
Orders ship tracked from Western Australia. Orders placed before [cut-off] leave the same business day. Delivery estimates for each state are on the shipping page.
How long does delivery take in each state?
[Delivery estimates by state from Nico.] The shipping page lists each state once the carrier confirms them.
Are orders tracked?
Yes. Every order ships with tracking. The tracking number arrives by email when the parcel leaves.
Is packaging discreet?
Yes. Parcels travel in plain outer packaging with no product names on the outside.
What is the order cut-off?
Orders placed before [cut-off] on a business day dispatch the same day.
Which carrier do you use?
[Carrier from Nico.] Every parcel is tracked.
How much does shipping cost?
[Shipping cost from Nico.] Free over [A$x].
Is there free shipping?
Yes, on orders over [A$x]. Smaller orders pay [shipping cost] for tracked delivery.